The file is opened until 12 hours from the receiving of the letter of assignment and documents confirming the existence of the overdue amount.

• Opening file and investigation (solvency and debtor contacts)
• Claim for payment (by letter)
• Claim for payment (by phone)
• Claim for payment (by phone)
• Visit by the collection agent at debtor house
• Claim for payment (by letter)
• Formal notice by registered letter
• Formal notice by registered letter
• Phone call
• Letter of formal legal notice by registered letter

Closing until 45 days of the extra-judicial action​

starting judicial action